IOB Learn

Go to help centre >

IOB members gain exclusive access to IOB Learn, our innovative personalised learning platform and mobile app.

Sign in

Powered by artificial intelligence, this dynamic platform helps you to keep up with industry trends, develop your leadership skills and boost your wellbeing.

Access exclusive content

Access the latest industry insights and thought leadership on financial services. Follow content channels in topics such as risk, compliance, digital innovation and ESG to stay up to date with sector trends and best practices.

Learn at your pace

Learn at a time and pace that suits you with the full library of archived IOB events and webinars. IOB Learn is your ticket to the conversations that matter.

Start a new pathway

Set your own learning goals and follow a learning pathway to boost your skillset. See how IOB Learn’s algorithm can help you to gain expertise with bitesize content and courses.

Boost your wellbeing

The Wellness Channel on IOB Learn has a suite of inspiring courses, videos and articles from international experts to help you mange stress and develop positive new habits.

Explore your module and CPD resources

Find your module materials, resources and CPD content for professional designations on one dedicated platform.

Introducing IOB Learn:

New UX Updates to IOB Learn (August 2021):

Here's a quick guide on how to use IOB Learn.

IOB Learn User Guide

Where can I find the app?

Our app is called IOB Learn and can be found and downloaded in Apple App Store for Apple devices and Google Play Store for Android devices.

What can I access on the app?

You can access all the content as on the desktop. More details on the use of the app are available in the IOB Learn user guide.

Do I use same log in details to log into the app as on the website and desktop version?

Yes, you use your membership number or email (that we have on our records for you) and password as you would when logging through a desktop browser.

Will the app waste my battery?

It will not waste more battery than if you were logging in and using the platform through a browser. Some content such as a video, on the browser and the app, may use up more battery life than general browsing.

Why am I being asked to select learning goals/areas of interest and my skills?

Selecting learning goals/areas of interest and skills allows for a more personalised experience on the platform. Once you’ve indicated your preferences to us, we can serve you content based on your interests. You are required to select at least one learning goal/area of interest before proceeding and skills can be skipped.

Is the app tracking my data?

The app is tracking user data to gather general information about the services you are using. We will use this data to help improve the platform experience.

Will I be asked about learning goals/areas of interest and my skills every time I log in?

No, you will not. You will only be asked the first time you log in.

How do I access the CPD supports to view my CPD hours log, record hours, access eCPD etc?

When you log into IOB Learn on www.iob.ie click on IOB Members. Click Access My CPD. This will redirect you to the overview CPD page that you are already familiar with. Once you click on Go for your particular designation you will have access to view and record CPD hours, complete eCPD modules, access CPD downloads and submit accreditation requests. A more detailed step-by-step guide is available in the IOB Learn User Guide.

I am registered for a module, how can I access the module material?

If you are registered for Trimester 2 the module material will be available from Monday, 8 February. To access the material click on the module name under My Learning Plan. Then click on the module card and View more which will bring you to the module material. A more detailed step-by-step guide is available in the IOB Learn User Guide.

I completed some of the content on IOB Learn but did not receive CPD hours, why is this the case?

Not all content on IOB Learn is accredited for CPD hours. Our micro content will give you a short piece of learning on a specific topic by an expert in the field. These micro learnings are short videos, podcast and articles ranging from 5 minutes to 60 minutes. Some of the content is created by our own lecturers and some if it is sourced from other education organisations. The nature of this type of learning does not meet the formal criteria for CPD hours accreditation, for example, some of it is too short (less than 30 minutes) and there are no assessments required for completion.

more >

How can I check that the content I am completing on IOB Learn is accredited for CPD hours and relevant to my designation?

As usual all eCPD modules will be accredited and relevant to the designation that you are viewing. For events, you need to view the information that will inform you if the event/content is accredited for CPD hours and for which designations.

more >

How do I re-register for a module?

On the homepage of IOB Learn, click on IOB Members. Click on the IOB Store card. The following screens will bring you to the IOB Store where you can re-register to a module.

How do I apply for a programme or register for a module?

On the homepage of IOB Learn and click on IOB Members. Click on the IOB Programme Info card. This will bring you to the programme webpage, where the 'Apply now' or Enrol now' process can be followed for the relevant programme. Once a student is registered to a module, module content can be accessed via clicking on Groups and clicking into the relevant module group. More detailed step-by-step guide is available in the IOB Learn User Guide. 

I’m already on a programme, and want to register for my next module, how can I do that?

On the homepage of IOB Learn click on IOB Members. You will need to click on the IOB Programme Info card. This will bring you to the programme webpage where you can find the relevant programme.

How do I access programmes that have IFS Skillnet Funding?

On the homepage of IOB Learn click on IOB Members. Then click on the Student info card. A new tab will open where you can find the Supports and scholarships section where information around IFS Skillnet Funding as well as access to the relevant programme pages can be found.

How do I access micro learning?

Micro learning (Micros) is a short piece of learning on a specific topic by an expert in the field. These micro learnings are short videos, podcast and articles ranging from 5 minutes to 60 minutes. Some of the content is created by our own lecturers and some if it is sourced from other education organsiations. Micros are available under the IOB Members section of IOB Learn and will appear in search results when using the search option on IOB Learn homepage. They are not based on your selected learning goals/areas of interests and skills.

How do I access content from the online library?

To access to the online library click on IOB Members and you will see an online library card in the Member Resources section. 

How do I update my details that you hold on your record for me?

You can update your personal details by clicking on IOB Members and then click on Update My details card. This will bring you to the location where you can update your contact details such as your email address or mobile number.

How do I access my correspondence e.g., order confirmations/receipts

On the IOB Learn homepage click on IOB Members and then My Correspondence card.  A new tab will open up and you will be able to access your correspondence from here. 

I have registered for an event, what now?

Our online events are held on Zoom. Once you register for an event, a link to access the webinar will be emailed to you closer to the time of the event.

How can I easily find the areas and content that are most relevant to me?

You can bookmark content, to allow easy access for viewing content later. Any bookmarked content can be viewed by clicking on More on the top right-hand side of the screen, and then clicking on Bookmarks. Content can be bookmarked by clicking on the bookmark icon ( ) in the top right-hand corner of a card.

What is a group?

A group is a learning community to which you are assigned and into which access to certain parts of your learning (modules, skills certificates) will be placed. You can access your content via your group or you can access your content via My Learning.

more >

How do I go back to IOB Learn homepage?

Some of the sections will open in a new tab so to return to the homepage you simply close out of the tab you are in otherwise, where available, you click on My Home in the top left-hand corner.

Who are EdCast and where is my data stored?

Edcast are the suppliers of the technical platform hosting IOB Learn and the data is stored in the EU under GDPR regulations.

Registered Number: 197171

Registered Charitable Organisation Charity Registration Number: 20026950 CHY Number: 10530

The Institute of Bankers in Ireland (a company limited by guarantee) trading as IOB

Discover

Learn

Contact

47-49 Pearse Street

Dublin 2

D02YN40

Ireland

Chat: Blue circle bottom right of website

Email: info@iob.ie

Phone: +353 (0)1 6116500

Fax: +353 (0)1 6116565

Copyright © 2025